Privacy Policy

Privacy Policy
Privacy Policy for Run Solutions & Services Unified Resource Network S.A. de C.V. and Grupo Nearlink360 S.A. de C.V.

Disclaimer: This document has been drafted in accordance with applicable data protection laws and should be considered a legally binding document.

Your privacy is important to us. Therefore, Run Solutions & Services Unified Resource Network S.A. de C.V. and Grupo Nearlink360 S.A. de C.V. (hereinafter referred to as “the Companies”) have developed the following Privacy Policy to inform you about what information we collect when you visit our website www.apoloware.com (the “Website”), why we collect it, and how we use it.

The terms “You,” “Your,” “Yours,” and “User” refer to the person or entity using our Website.
When this Policy mentions “We,” “Us,” or “Our,” it refers to the Companies, their affiliates, and subsidiaries.
This Privacy Policy is governed by our Terms and Conditions.

For any questions regarding this Policy or any requests related to personal data processing, please contact us at contacto@apoloware.com.

I. Information We Collect from You

We collect the information you provide, which is necessary to fulfill the contractual agreement between you and us and to comply with our legal obligations.

Account Registration Information: When you create an account, we ask for:

Full name
Company name (for business accounts)
Email address
Phone number
Tax ID (RFC or CURP)
Billing and/or contact address

Communications, Chats, and Messaging: When you communicate with us by email or other means, we collect information about your communication, including any information you choose to provide.

Payment Information: To request or use certain Website features, we may require financial information to process payments, including tax data.

II. Information Collected Automatically

When you use our Website or communicate with us, we may automatically collect information about how you interact with our services.

Log and Device Data: Includes IP addresses, browser type, operating system, access dates and times.

Tracking Technologies and Cookies: We use cookies and similar technologies to improve your experience. You can manage preferences in your browser settings.

Geolocation Data: We may collect approximate location data based on IP address to enhance user experience and personalize services.

Usage Data: We use analytical tools such as Google Analytics to understand how you interact with the Website.

III. User Responsibility Regarding Titan AI

Titan is an artificial intelligence tool developed and licensed by the Companies, designed to optimize operational and logistics processes.

The user is solely responsible for the use of Titan AI in accordance with the licensing schemes established in the Terms and Conditions.

Liability Limitation:
The Companies do not guarantee or assume responsibility for any decisions, interpretations, or actions derived from the user’s use of Titan AI.

IV. Data Transfers

Personal data may be transferred to third parties in the following cases:

Technology and cloud storage providers under contract with the Companies.
Government and regulatory authorities, when required by law.
Affiliates and subsidiaries, solely for service delivery purposes.

The Companies do not sell, trade, or transfer personal data to third parties for commercial or advertising purposes.

V. Direct Marketing

We may use your contact information for direct marketing, including promotional messages and advertising.
You may withdraw consent by emailing contacto@apoloware.com.

VI. Information About Minors

The Website and our services are not intended for users under 18 years of age. We do not knowingly collect or request data from minors.

VII. Sensitive Information

We do not collect data on:

Political opinions
Religious or philosophical beliefs
Racial or ethnic origin
Health or biometric data

If you believe we have collected such data by mistake, please contact us immediately.

VIII. Payment Information

To process payments, we may collect financial data such as:

Cardholder name
Card type (credit/debit)
Billing address
Purchase details

The exact data collected depends on the payment method used.

IX. Data Retention

We retain your personal data as long as necessary to provide our services and comply with legal obligations.
You may request deletion of your data by contacting contacto@apoloware.com.

X. Security

We implement security measures to protect your data, including:

Data and communication encryption
Continuous vulnerability monitoring
Restricted access to personal data

However, no system is 100% secure. If you identify a potential vulnerability, please notify us.

XI. Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Request data deletion
Object to data processing for specific purposes

To exercise these rights, send an email to contacto@apoloware.com.

XII. Scope of Policy

This Privacy Policy applies solely to services provided by the Companies and does not cover third-party websiteslinked from our Website.

XIII. Policy Updates

We may update this Privacy Policy at any time. Any significant changes will be communicated through our official channels.

XIV. Acceptance of Policy

Continued use of the Website implies acceptance of this Privacy Policy.
If you do not agree with it, you must refrain from using the Website.

XV. Contact

📧 Email: contacto@apoloware.com

Additional Notice

APOLOWARE TITAN SOFTWARE is a registered software in Mexico before the IMPI (Mexican Institute of Industrial Property). Any unauthorized copy or translation of the software will be subject to audit and legal sanctionsin case of unpaid licensing.